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Course Description
In this course, you'll learn:
1. Defining Operational Resilience
·
What is
operational resilience?
·
Characteristics
of operational resilience
·
Operational
resilience terminology
2. The Drivers of Operational Resilience
·
The key
drivers of operational resilience
·
Global
regulatory overview
·
Resilience
standards overview
·
The
difference between organizational resilience and operational resilience
3. What Disruptions are we Managing?
·
Disruptive
events
·
The
concept of severe but plausible
·
Gray
rhinos and black swans
4. An Operational Resilience Framework
·
The steps
in an operational resilience framework
·
An example
walkthrough of the key steps
5. Identifying Stakeholders and Objectives
·
Identifying
your stakeholders
·
Understanding
and articulating your stakeholders objectives
·
Which
stakeholders to consider as part of your operational resilience framework
6. Identifying Critical Operations
·
Defining
critical operations
·
Understanding
end to end value for your stakeholders
·
Data
sources and guidance on identifying and classifying critical operations
7. Setting Tolerance Levels
·
The
different types of tolerance levels
·
Sources of
data you can use to determine tolerance levels
·
Determining
material adverse impact
·
The
alignment between tolerance levels and risk appetite
·
Practical
steps in setting tolerance levels
·
Documenting
tolerance levels
8. Mapping Your Critical Operations
·
The
importance of understanding and mapping your critical operations
·
Identifying
resources and processes that support your critical operations
·
Types of
resources
·
The level
of granularity needed
9. Assessing Health of Resources
·
The
definition of health and vulnerability
·
Using
existing risk processes to manage and monitor health
10. Scenario Scoping and Testing
·
The
purpose of exercising scenarios
·
Types of
scenarios and exercises
·
Linking
scenarios to resources
·
Developing
your scenarios
·
The
relationship between operational resilience and business continuity
·
Exercising
scenarios
11. Issues and Actions Management
·
Identifying
learning opportunities through operational resilience processes
·
Types of
treatments that apply to operational resilience
·
Determining,
recording and actioning issues and actions
12. Reporting on Operational Resilience
·
The
purpose of reporting
·
The types
of reporting to consider and what to report on
·
Audiences
for operational resilience reporting
13. Integrating Operational Resilience and
Enterprise Risk Management
·
How
operational resilience processes align with the ISO 31000 standard on risk
management
·
How
operational resilience integrates into an Enterprise Risk Management Framework
·
How
operational resilience integrates with common risk processes
14. Roles and Responsibilities
·
Governance
of operational resilience and the 3 Lines Model
·
Roles and
responsibilities to consider in operational resilience
15. When is Operational Resilience Performed?
·
A roadmap
to develop operational resilience capability
·
The
cadence of ongoing operational resilience activities
·
Integration
into risk in change activities
·
Operational
resilience by design
Course Expectations
·
Watch 16
videos
·
Answer 10
quiz questions
·
Access 11
downloadable materials
Timings
·
Time: 3
hours of video content
·
Approximately
4 hours for the whole course
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