For the past two years, we have witnessed the rise and the consequences of the COVID-19 pandemic. Suddenly, millions of workers had to work remotely, physical retailers had to close their doors to customers, consumers changed their way of buying, with direct impact on several industries, like retail, restaurant, real estate, etc…
Companies all around the world had to rethink their way of doing business, and adapt quickly to the new reality that has emerged from this crisis, changing customer behaviours and expectations, accelerating digital adoption etc. We have indeed seen that digital companies were the clear winners over more traditional ones.
This acceleration with the advent of new technologies (related in particular to Artificial Intelligence, Cloud computing, Internet of Things, the Blockchain, etc…) is a challenge for businesses on how fast and how far to go on the path to deliver cohesive digital-ready products and services. It is already well understood that “data is the new oil”, and this crisis has demonstrated how key is the importance of data and seminal to any digital transformation.
In this experts’ discussion, we will explore how new technologies, in particular but not limited to AI, and relevant data strategy are competitive advantages for digital adoption acceleration.