The financial services industry, and hence, the financial crime ecosystem continues to evolve at record pace. Whilst new technologies and channels increase opportunities for engagement, they also bring new risks for financial crime. At the same time, customer expectations for real-time, omni-channel engagement and direct-to-consumer strategies continue to rise. FIs have to improve their approach, not only to protect themselves from risk, but also to provide their customers with fast, safe, and reliable services. Presenter: Andrew Davies, VP of Global Market Strategy, Financial Crime Risk Management, Fiserv
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