Culture & Conduct Risk: Meeting Changing Expectations

Culture & Conduct Risk: Meeting Changing Expectations
Thought Leadership Webinar:  In this webinar, our experts will take a look at the conduct risk agenda and why it is critical to meet the changing expectations of the public, regulators, and organisational stakeholders.


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Webinar Information

Presented By: Nicola Crawford & Markus Krebsz
Date: November 14, 2018

Time: 10:00-11:00 am ET
Session Length: 60 minutes

About This webinar

A decade after the financial crisis, instances of professional misconduct, ethical failures, and compliance breaches continue to be reported in the press with troubling frequency, many of which have resulted in widespread impacts to customers and the markets, and significant monetary and reputational costs to organisations.
The scope of conduct failures strikes an uncomfortable contrast with the intensity of effort the industry and the regulators have showed in reforming and remediating the weaknesses that have been highlighted and continue to surface.
Overall, this environment has further weakened the public’s reduced confidence in the integrity of the financial services industry and in large corporates as a whole, including the people they employ and the markets they support.
The critical question now is what must happen, or what must the public see, to trust that businesses are working to meet an appropriate level of responsibility for their customers and the markets?
This webinar seeks to address this question by taking a look at the conduct risk agenda and why it is critical to meet the changing expectations of the public, regulators and organisational stakeholders.

Registration Fee

Sustaining Member $Free | Contributing Member $35 | Non-Member $75

About Our Experts

Nicola Crawford, ERM SME | Board Advisor | Board Chair, is a Certified Fellow of the Institute of Risk Management as well as the immediate past Chair of the IRM Board, a Certified Practicing Risk Manager (CPRM), Director Risk and Governance for I-Risk Europe Ltd., and previous ERM Advisory Board Member of Gras Savoye, Turkey. Nicola is a results-driven enterprise risk and change management professional with more than 18 years of progressive leadership and training experience improving the quality enterprise risk management for major multinational corporations in the financial services, energy, utilities, and service sectors.

She has an established reputation for instituting enterprise risk and governance frameworks that support timely transparent reporting that enables risk-informed decision-making with a proven ability to implement practical solutions compliant with key regulatory requirements and commercial objectives. Nicola has served as a non- executive director of the Board of the IRM for 5 years. She has demonstrable experience working with Boards to increase their risk management understanding and support an improvement in the effectiveness of Board Risk management including governance reviews and accountability structure revisions.

Markus Krebsz, UNECE GRM | Culture & Conduct Group, Is a seasoned risk specialist, interim board-level executive, and government adviser with 25 years of experience in global financial markets,  His past professional experience includes Co-Founder and acting Chairman of the Culture & Conduct Group. Ex-officio Chairman of the CISI FinTech Forum. Ambassador of the Transparency Task Force and member of its banking team.

As Co-founder and previous acting CRO, he is instrumental in establishing a high-profile UK government-backed capital markets/ lending institution start-up and playing a pivotal role in achieving its strong investment-grade ratings. Markus is a current member of a United Nations working party on risk and regulation; previously advising several NGOs include the World Bank, EU, ECB and SEC.

He is a long-standing PRMIA C-Suite committee member, founder of PRMIA’s 1st PRM study group in 2004,  and creator of PRMIA’s global, regional, and topical LinkedIn groups. Markus is an author/editor of several risk books, including portions of the PRMIA PRM handbook. He has served as a lecturer with some of the world’s best academic institutions. Markus is the creator of the Global (for banks)/ Universal (for non-banks/ UN Global Compact & 17 SDGs) Conduct Risk Paradigms.

Continuing Risk Learning Credits: 1

PRMIA Continuing Risk Learning (CRL) programs provide you with the opportunity to formally recognize your professional development, documenting your evolution as a risk professional. Employers can see that you are not static, making you a highly valued, dynamic, and desirable employee. The CRL program is open to all Contributing, Sustaining, and Risk Leader members, providing a convenient and easily accessible way to submit, manage, track and document your activities online through the PRMIA CRL Center. To request CRL credits, please email

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11/14/2018 10:00 AM - 11:00 AM
Thought Leadership Webinar

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